88fb FAQ — All your questions answered in one place

Yes, but bonus winnings can only be withdrawn after completing the wagering requirement attached to that bonus. For the welcome bonus, the wagering requirement is 10 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, the wagering requirement is ৳10,000 — once that is met, you can withdraw your winnings. Attempting to withdraw before completing the wagering requirement may result in the bonus being cancelled.

A "pending" status after submitting a withdrawal request is normal — it is part of the verification process. Requests are usually approved within 5–30 minutes. If it has been pending for more than 30 minutes, first check that your account verification is complete and that the wagering requirement has been met. If the issue persists, contact 88fb via live chat or email.

No, at 88fb withdrawals can only be made to a bKash, Nagad or Rocket wallet registered in the player's own name. The name on the account and the name on the mobile wallet must match. Attempting to send funds to another person's wallet may result in the request being rejected and the account being temporarily suspended. This is an important security measure to prevent fraud.

The minimum withdrawal amount at 88fb is ৳1,000. This applies equally across bKash, Nagad and Rocket. For deposits, the minimum is ৳500. You cannot submit a withdrawal request until your balance is at least ৳1,000 — however, you can continue playing with any available balance.

No, only one account is allowed per player. Creating multiple accounts using the same device, IP address or mobile number is against 88fb's terms and conditions. If detected, all accounts may be closed and any balance may be forfeited. Using a single account to access all features and bonuses is the correct approach.

The username must be unique and made up of a combination of English letters and numbers. The password should be at least 8 characters long; using uppercase letters, lowercase letters and numbers improves account security. Avoid simple passwords (such as "12345678") and do not share your account details with anyone — this is for your own protection.

Yes, you must be at least 21 years old to register and take part in any casino or betting activity at 88fb. Providing your correct date of birth during registration is mandatory. Documents such as a national ID card or passport may be requested to verify age during account verification.

To log in from a new device, enter your username and password — your account should be accessible immediately. For security reasons, an OTP may sometimes be sent to your registered mobile number. If the OTP does not arrive or you have trouble logging in, contact 88fb support. You can also log in with the same username on the Android and iOS apps.

Click the "Forgot password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you no longer have access to your mobile number or email, contact 88fb via live chat and provide the information needed to verify your identity.

Yes, 88fb support is active 24 hours a day, 7 days a week. Whether it is 3 a.m. or Eid day, you can reach us at any time via live chat or email. Even during peak cricket match times or the BPL season when demand is high, the team works to resolve issues quickly.

To get a faster resolution, have the following ready before contacting support: your username or registered mobile number, a description of the issue (when it occurred, which page or game was involved), the transaction ID or amount if a transaction is involved, and a screenshot if you have one. Having this information prepared helps the support team assist you much more quickly.

Yes, the 88fb support team provides assistance in both Bengali and English. Bengali-speaking support agents are always available with Bangladeshi players in mind. You are welcome to conduct the entire conversation in Bengali if you prefer.

88fb has two support channels: first, live chat — you can chat directly on the site or in the app, which is the fastest option; second, email — you can write in for detailed issues. Both channels support Bengali and English, and both are active 24 hours a day, 7 days a week.

In a live dealer game, a real dealer runs baccarat, roulette or blackjack in front of a camera in a professional studio. You watch it on your device via a real-time video stream and place bets using on-screen buttons. Studios such as Evolution and Pragmatic Play Live ensure high-quality streaming. A stable internet connection gives you the best experience.

Yes, 88fb's live casino is fully mobile-friendly. Live dealer games can be played on any Android or iOS smartphone or tablet through the browser or the app. Live streaming works well on a 4G or Wi-Fi connection. Even on a smaller screen, the interface is optimised for touch, making it easy to place bets.

88fb's live casino has tables with a range of limits — from low-stakes tables to high-end VIP tables. Lower-limit tables are available for new players, while higher-limit tables are open to experienced players and VIP members. The minimum and maximum bet information is shown on screen before you choose a table.

In live roulette, the dealer spins a wheel and releases a ball. The number the ball lands in is the winning number. You can bet on a specific number, the colour (red/black), odd/even, or a group of numbers. A straight-up bet on a single number pays more if it wins; betting on a colour or group gives you a better chance of winning but a lower payout.

The welcome bonus is applied automatically when you open a new 88fb account and make your first deposit. It is a 100% first-deposit bonus up to ৳10,000. For example, depositing ৳1,000 adds ৳1,000 in bonus funds, giving a total balance of ৳2,000 — and the wagering requirement is ৳1,000 × 10 = ৳10,000. A separate code may be required to claim the bonus — check the promotions page on the site.

No, the welcome bonus can only be received once per account — at the time of the first deposit. It is intended to welcome new members. Attempting to claim the bonus by opening multiple accounts is a breach of the rules. Regular players can enjoy weekly reload bonuses, slot bonuses, birthday rewards and referral bonuses.

Slot games generally count in full towards the wagering requirement. Live casino games such as baccarat, roulette or blackjack may count partially or in full — the exact rate is stated in the bonus terms. If a game does not count towards wagering, this is made clear in the bonus terms and conditions. Contact 88fb support to confirm.

A wagering requirement means you must place bets totalling a specified amount using the bonus funds before you can withdraw winnings. A 10x wagering requirement on the welcome bonus means you must wager 10 times the bonus amount. For example, if you deposit ৳20,200 and receive a ৳10,000 bonus, the wagering requirement is ৳10,000 × 10 = ৳1,00,000. Each bet is automatically deducted from the remaining wagering amount.

Yes, 88fb bonuses have a set expiry period. If the wagering requirement is not completed within the specified time, both the bonus and any winnings from it are cancelled. The expiry period for each bonus is stated in its own terms. Reading the terms carefully before claiming a bonus reduces the chance of disappointment later.