88fb's Privacy Policy

01 Definitions and Applicability

This privacy policy applies to all services on the 88fb platform. Any information you provide while using 88fb's website, registering an account, making deposit and withdrawal transactions, playing games, or contacting customer support falls under this policy.

1.1 Key Definitions

• Personal Information: Any information that can directly or indirectly identify a person — such as name, mobile number, email address, or financial transaction details.
• Processing: Any operation involving the collection, storage, modification, use, or deletion of data.
• Platform: 88fb's website, app, and all related digital services.
• User / You: Any registered or prospective member of 88fb.

1.2 Application of This Policy

This policy applies to all users located in Bangladesh. This privacy policy must be read together with 88fb's Terms and Conditions — both documents together form the complete legal framework governing your use of the platform.

02 Types of Information Collected

88fb collects only the information necessary for operating the service, ensuring security, and improving the user experience.

2.1 Information Provided Directly

• Full name (in Bengali or English)
• Mobile number (linked to bKash, Nagad, or Rocket)
• Email address
• Date of birth (for age verification)
• National ID or passport number (for account verification)
• Deposit and withdrawal transaction details
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type and operating system
• Time spent on the platform and pages visited
• Gameplay history and betting activity
• Login time, location data (approximate only)

03 Methods of Data Collection

88fb collects user information through various legitimate means. It is our responsibility to keep you informed about how your information is used in each case.

3.1 Registration and Account Verification

Information you voluntarily provide when opening an account (name, mobile number, date of birth, etc.) is stored directly. Additional documents may be requested to verify your identity when claiming a bonus or making a withdrawal above a certain amount.

3.2 Transaction Processing

During deposits and withdrawals via bKash, Nagad, and Rocket, the mobile banking services share the necessary transaction details. 88fb uses this information only to complete transactions and maintain records.

3.3 Technical and Analytical Data

While using the website or app, certain technical information is automatically collected through cookies and similar technologies, which is used to improve the quality of the service.

04 Purpose of Data Use

88fb uses your information only for specific, lawful, and necessary purposes. Data is not sold or passed to third parties without authorisation.

• Account Management: To handle registration, login, and the security of your account.
• Processing Transactions: To receive deposits, process withdrawals, and maintain transaction history.
• Service Improvement: To review game performance, payment speed, and overall user experience.
• Promotional Communications: To inform you about bonuses, festival offers, and important updates (you can opt out of these communications at any time).
• Fraud Prevention: To detect and prevent unusual activity on accounts.
• Customer Support: To respond to your complaints and queries.
• Legal Obligations: To comply with applicable laws and regulations.

05 Data Storage and Security

88fb keeps your information secure through the highest standard of technical measures. All data transmission on the platform is protected by SSL encryption.

5.1 Technical Security Measures

• All data transfers are secured through SSL/TLS encryption.
• Sensitive information stored in the database is separately encrypted.
• Two-factor verification (OTP) for account access.
• Firewalls and regular security audits to prevent unauthorised access to servers.

5.2 Organisational Security Measures

• Only authorised staff have access to personal information, on a need-to-know basis.
• Staff receive regular training on data protection.
• A plan is in place to respond quickly in the event of a data breach.

However, no data transmission over the internet can be claimed to be 100% secure. While 88fb takes every precaution, you are responsible for keeping your own password and login details safe.

06 Sharing Information with Third Parties

88fb never sells your personal information or transfers it to advertisers. However, necessary information may be shared with specific third parties in the limited circumstances below:

6.1 Payment Service Providers

The minimum information required to complete transactions is shared with bKash, Nagad, and Rocket. Each of these service providers is governed by their own privacy policy.

6.2 Game Service Providers

Game providers including Pragmatic Play, PG Soft, JILI, and Evolution may receive certain gameplay-related data in the normal course of running their games. Personal identity information is not shared with these parties.

6.3 Legal Obligations

88fb may be required to provide information to authorities if required by a court order, a lawful request from an investigative body, or to comply with applicable law.

6.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user data may be transferred. You will be notified in advance in such cases.

07 Cookies and Tracking Technologies

Cookies are used on the 88fb website and app. Cookies are small text files stored on your device that help improve the user experience.

7.1 Use of Cookies

• Essential Cookies: These keep login sessions active and retain preferences — the site cannot function properly without them.
• Functionality Cookies: These remember language preferences and other personal settings.
• Analytics Cookies: These help understand which parts of the site are visited most — data is aggregated, not individual.

7.2 Cookie Controls

Cookies can be disabled from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

08 Your Rights

As a user of 88fb, you have certain important rights regarding your personal information.

• Right to Access: You can request to know what information 88fb holds about you.
• Right to Rectification: If any information you have provided is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your data be deleted, though it may not be possible to delete all data due to legal obligations.
• Right to Object to Processing: You can object to your data being used for specific purposes.
• Right to Opt Out of Marketing: You can request at any time to stop receiving promotional messages and emails.
• Right to Data Portability: You can request to receive your data in a common, readable format.

To exercise these rights, contact 88fb via live chat or email. 88fb will respond to your request within a reasonable time.

To learn more about 88fb and get a clear understanding of our service policies, read our About Us page.

09 Protection of Minors

All services on 88fb are strictly for persons aged 21 or older. No one under the age of 21 may open an account or use 88fb's services.

Age is verified at the time of registration, and identity documents may be requested later in cases of doubt. If a minor is found to be using the platform, that account is immediately closed and all associated data is deleted.

If you believe a minor is using 88fb, please notify our customer support.

10 Data Retention Period

88fb retains your information only for as long as is necessary to operate the service and meet legal obligations.

• Active Accounts: All data is retained for the duration that the account remains active.
• Closed Accounts: Financial transaction records are retained for a specified period after account closure, as required by applicable law.
• Gameplay Data: Retained for a specified period for fraud prevention and dispute resolution.
• Marketing Communications: Stopped immediately after you withdraw your consent.

After the specified retention period, data is securely deleted or anonymised so that the individual can no longer be identified.

11 Changes to This Policy

88fb reserves the right to update this privacy policy as needed. If significant changes are made to the policy, you will be informed by email or through a notice on the platform.

If you continue using the service after being notified of changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have questions about any part of this policy, you can also find answers to many questions in our FAQ section.

12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the 88fb customer support team:

Upon receiving a privacy-related complaint, 88fb will investigate and respond within a reasonable time. Our goal is always to maintain transparency and user trust.